15:08Heroic Effort Doesn’t Scale
Most organizations have one person holding them together. They remember every promise, catch what is slipping, stay late when a deadline is in trouble. If you lead anything, there is a good chance that person is you. In this episode I explain why heroic effort is so tempting, what it quietly costs, and what to build instead, so that good work keeps happening whether or not you are having a good wee

